That question can be answered in dozens of harrowing ways. Perhaps there’s someone breaking into your home, maybe you were ...

Calling emergency services isn’t one of those things most folks do regularly, and it’s not like it’s possible to just ...

LONG GROVE, Ill. (WLS) -- Officials say they received more than 1,200 emergency 911 calls the night a northwest suburban Long Grove house exploded and dozens of other homes were damaged. Calls came ...

HOUSTON -- A former 911 operator has been sentenced to community service and 18 months probation for hanging up on emergency calls. According to authorities, 44-year-old Crenshanda Williams ...

You wouldn’t believe what some folks told 911 operators in 2025. In a Jan. 7 news release, the Saskatchewan RCMP presented ...

Public Advocate Jumaane Williams and emergency service operators warned Thursday that 911 callers may soon hear an answering machine if immediate action is not taken. The 911 operators and dispatchers ...

Every Massachusetts 911 operator will learn new call-taking protocols to help them avoid the types of mistakes that slowed emergency responders’ search for a patient who died just a few feet from CHA ...

July 7, 2014 — -- intro: Emergency dispatchers who handle 911 calls are often the first to hear of unfolding disasters, even horrors, as panicked or terrified callers try to explain what's ...

HOUSTON, Tx. -- A former 911 operator is accused of hanging up on emergency calls. Our sister station KTRK in Houston, Texas, went looking for Crenshanda Williams Wednesday afternoon. The former ...

PROVIDENCE, R.I. (AP) -- Global Positioning System technology will be in use by this fall to help 911 operators pinpoint emergency calls to within feet in Providence and several surrounding cities.

As western North Carolina navigates the destruction in the wake of Hurricane Helene, Baltimore is readying a team of 911 operators and emergency dispatchers to potentially assist the state. “As a city ...