Salesforce has unveiled its Agentforce platform in a bid to provide enterprises with intelligent conversational capabilities and autonomous agents designed to handle a wide range of day-to-day tasks.

As enterprises scale, managing large and complex sales processes requires advanced tools that not only streamline operations but also enable data-driven decision-making. Sales automation software is ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...