Bethlehem, Pa.-based St. Luke’s University Health Network is deploying a new automated scheduling system next week that will call individuals eligible for the COVID-19 vaccine and let them ...
Tuesday morning, the Kansas City, Missouri Board of Police Commissioners decided to table a plan to put the system in place. NOW. WELL, A PLAN TO ANSWER YOUR CALLS FOR HELP IS ON HOLD IN KANSAS CITY, ...
Recently, in the midst of step three of my health-insurance company’s automated customer service system to get my call directed to the correct department, I got sassed. “I’m sorry, you seem to have ...
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Why are we asking for donations? Why are we asking for donations? This site is free thanks to our community of supporters. Voluntary donations from readers like you keep our news accessible for ...
For some time now, an automated strike zone -- informally known as the "robo ump" -- has been used at the Triple-A level and on occasion at various other rungs of the minor leagues. Recently, MLB ...
PRESSADVANTAGE – Rocket CRM has announced continued development and refinement of its Missed Call Text Back functionality, reflecting broader changes in how organizations manage inbound communication, ...
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