A new study shows a decline in customer satisfaction with airlines and other travel businesses, according to the American Customer Satisfaction Index. The decreased satisfaction comes amid a drop in ...
Rising Gas Utility Business Prices Cause Lowest Overall Satisfaction in Five Years, J.D. Power Finds
TROY, Mich.: 18 Oct. 2023 — Satisfaction of businesses with their gas utility is 802 (on a 1,000-point scale), a decline of 6 points from 2022, the lowest satisfaction score since 2018, according to ...
As the demands of business utility customers continue to evolve, understanding their experiences is imperative to increasing their satisfaction with their utilities. Business customers expect reliable ...
Customer satisfaction with gas utilities dropped significantly in 2024, according to the J.D. Power 2024 Gas Utility Residential Customer Satisfaction Study. Overall satisfaction fell 11 points to 729 ...
H-E-B ranked high again in a customer satisfaction study, despite the many challenges all supermarkets and grocery stores faced (and are still facing) during the coronavirus pandemic. On Tuesday, ...
A recent study analyzed customers’ experience with major restaurant chains in the U.S. How do your favorites stack up? Getty/iStock Customer satisfaction with restaurants has increased overall, though ...
Company also ranks highest in seven of eight dimensions measured including trust, information provided, and cost The U.S. Water Utility Residential Customer Satisfaction Study, now in its ninth year, ...
TAMPA, Fla. — A new study is highlighting Tampa International Airport as one of the best for passenger satisfaction. A report released by J.D. Power highlights that customer satisfaction at North ...
Despite record travel numbers, overall airport customer satisfaction increased in 2025. Improvements in food, beverage, and retail offerings were a major driver of higher satisfaction scores. Several ...
LAS VEGAS, Dec. 12, 2024 /PRNewswire/ -- For the fifth consecutive year, Southwest Gas Corporation ("Southwest Gas" or "Company"), delivered award-winning customer satisfaction for Residential Natural ...
Mercedes-Benz and Tesla rank highest for customer satisfaction in the luxury car segment. Toyota and Subaru are tied for first place in the mass-market segment. EVs rank below hybrids and gas cars ...
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