Whether they're colleagues, clients, or customers, you’re sure to encounter difficult people at work. It might be someone who hinders productivity, rubs you the wrong way, makes you upset, or is ...

Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

Have you ever had to deal with a sarcastic co-worker? Or maybe you've asked your colleagues for feedback only to find later that they gossiped or spread rumors behind your back. Seventy percent of ...

“You always mess things up. Why are you even on this project? Just quit already.” Demeaning, hostile or undermining behaviour like this is more common in the workplace and damaging than many people ...

Zhanna Lyubykh receives funding from the Social Sciences and Humanities Research Council of Canada. Laurie J. Barclay receives funding from the Social Sciences and Humanities Research Council of ...