The technology enabling brands to automate customer conversations is out there, but successful implementation will require an entirely new way of thinking. As voice activated technology and behaviours ...

You've just had a really cool conversation with ChatGPT and would like to share it with other people. A new feature from the folks at OpenAI will help you do just that. Currently rolling out to all ...

Posts from this topic will be added to your daily email digest and your homepage feed. The chatbot explosion is coming — but building a great chat app is harder than it seems. Quora thinks a lot of ...

The next time you conclude a conversation with ChatGPT, it will save what you said to memory, even if you don't ask it explicitly to do so. "We have greatly improved memory in chatgpt — it can now ...

For users who find themselves using Telegram for work, the company is adding a shared folders feature to fix a lot of the invitation woes that exist, specifically, across multiple channels. Starting ...