Many companies invest heavily in preparing their people to strengthen communication skills. In 2024, U.S. companies spent approximately $98 billion on employee training. And preparation does matter.

Leaders keep thinking they need to increase the amount of communicating they do within their organization. But more messaging is rarely the solution. In fact, it’s often the problem. Today's employees ...

When communication breaks down at work, it usually falls into three buckets: the message, the relationship, or the process. That is, people twist the what, the who, or the how. Distorted Messages When ...

Today’s business landscape is evolving constantly, and leaders face a constant stream of change — from return-to-office mandates and hybrid work models to the integration of artificial intelligence ...

Communication expert Odhiambo Otieno has explained why New Year’s resolutions fail and urged Kenyans to overcome mental ...