Chatbot technology is changing. Here is how businesses can use the tool to create a better customer experience on their ...

Conversational AI, coupled with semantic search, has drastically improved the baseline for speed, convenience and self-service in customer service. It's no surprise, then, that the industry is ...

Researchers warn that AI chatbots often fabricate or distort news, urging users to treat AI-generated news summaries with ...

Learn what conversational commerce is, why people ask chatbots where to buy, and how this changes visibility for small ...

Generative AI has moved past conversational interfaces into practical, build-driven applications. In competitive hackathon ...

California Attorney General Rob Bonta has sent a cease and desist letter to xAI, days after his office launched an official ...

Ever wondered why AI chatbots sometimes feel almost human, showing empathy, offering advice, or even comforting users?

Most artificial intelligence (AI) chatbot users in Singapore rely on the technology primarily for practical and informational ...

The rise of the AI chatbot in healthcare is not just a trend but a fundamental necessity for survival and growth.

Lawmakers are considering stronger regulations on artificial intelligence companion chatbots amid growing concern over their ...

Proposed legislation comes in response to threats by Trump and local kids exposed to harmful content and manipulation.