March 14 (Reuters) - Southwest Airlines Co LUV.N said on Tuesday it would upgrade its crew scheduling software and hire more staff in the winter, as the airline attempts to address gaps that led to ...

Southwest Airlines will use Amazon.com servers to help process fare searches, crew scheduling and other software tasks, a modernization of its technology that comes months after a meltdown stranded ...

Ask Southwest Airlines employees about their company's technology, and one word keeps coming up: "antiquated."While Southwest grew from a scrappy, Texas-based discount airline operating three planes ...

Passengers across the country waited in airports this week while Southwest Airlines’ operation crumbled, because it couldn’t get pilots and flight attendants assigned to flights. Meanwhile, the pilots ...

Southwest Airlines chief operating officer Andrew Watterson said an upgrade to its crew scheduling software will be ready to go Friday after two rounds of testing, which should help fix some of the ...

A class-action lawsuit has been filed on behalf of shareholders of Southwest Airlines based on allegations that the company downplayed the potential for its ageing crew-scheduling software to derail ...