TAMPERE, FINLAND and DELRAY BEACH, Fla., June 8, 2023 — HappyOrNot (www.happy-or-not.com), the leading provider of customer feedback solutions announces the launch of its “Managed Service” package.

AskNicely or SatisMeter are both multi-channel survey software to collect and analyze feedback. Both of these tools are popular and recognized for their contribution to different businesses. But if we ...

Understanding customer feedback is important to improve products and services, enhance customer satisfaction, and drive business growth. Several customer feedback analysis tools have emerged to help ...

Do you know that 82% of customers read online reviews at least sometimes before purchasing items? You should read them too because customer reviews offer great insight into your target clientele’s ...

Slack has topped a ranking of 100 software companies based on customer satisfaction in 2017. Scores were based on customer reviews and combined with market presence and satisfaction. This saw the ...

As a staff writer for Forbes Advisor, SMB, Kristy helps small business owners find the tools they need to keep their businesses running. She uses the experience of managing her own writing and editing ...

Your customers aren’t holding back on how they feel about your brand. Even when they’re not telling you their thoughts, they’re giving you clues to their likes and dislikes. But it’s up to you to play ...

Private-equity firm KKR & Co. Wednesday made a majority investment in Alchemer LLC, a software provider that helps companies collect and analyze customer sentiment data. Terms of the deal weren’t ...

When your days are spent writing code for a new application with an aggressive deadline, you barely have time to step outside for coffee. It’s not like you don’t love what you do: You love the ...