Prioritizing your onboarding process will help ensure customers begin successfully, obtain a clear understanding of how your service or product works, and build a relationship of trust with your ...

Summit Ghimire is the founder of Outpace, an SEO agency. He helps businesses from startups to Fortune 500 exceed their revenue goals. Operating a small business requires a skill set often reserved for ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. Onboarding is the process by which a prospective customer’s ...

Modern technology and digital behaviors have conspired to create a new generation of banking customers where easy has become the new loyal. Customers get that first impression about your bank during ...

Seldom do sales leaders think about customer retention costs when selling to new customers. But when you figure the lifetime value (LTV) of a new customer, you need to make room in your sales and ...

First impressions often have long-term implications, particularly when it comes to getting relationships with new clients off to a good start. In fact, the goodwill that’s created with customers ...

DRAPER, Utah--(BUSINESS WIRE)--After creating and leading the category of Client Onboarding software, GuideCX®, the world’s No. 1 SaaS solution for customer onboarding and implementation, announced a ...

Whether you’re building a product at an early-stage startup or fine-tuning an already built-out product at a larger company, there is a straightforward process that can help you improve your ...