NEWLAND — A group of seven dedicated clients at Yellow Mountain Enterprises completed a customer service training course through the Mayland Community College Life Skills program, earning their ...

Editor's Note: This article was updated on June 10, 2024 to include new data and information. The original content was authored by Scott Clark. Ongoing learning initiatives are vital for employee ...

Exceeding industry benchmarks, this year's Certification marks the 15th consecutive year Guardian has collectively earned J.D. Power recognition NEW YORK, Dec. 22, 2025 /PRNewswire/ -- The Guardian ...

Anticipatory customer service is the master skill, behavior, and attitude that distinguishes the kind of service that actually creates customer loyalty. Why would this be? Well, partly because it’s ...

Health First Health Plans has earned the J.D. Power 2025 Customer Service Certification for providing outstanding customer service for phone support. The J.D. Power 2025 Certified Customer Service ...

Building an effective customer service program starts with the attitudes of your customer service representatives. Customers are more likely to respond in a positive way when your customer service ...

ORLANDO, Fla., Aug. 28, 2023 /PRNewswire/ -- Holiday Inn Club Vacations Incorporated (HICV), an international vacation ownership company, today announced that it has been recognized by J.D. Power for ...