Success isn’t like beauty—it shouldn’t be measured solely in the eye of the beholder. Success should be successful in measurable results, specifically in mutually beneficial results that find both ...

Today’s business environment is tough — as such, customer success has become a crucial aspect of generating revenue. It’s no longer enough to simply acquire new customers; retaining and expanding ...

In my last article, I discussed why a dedicated Customer Success (CS) department is essential for B2B service organizations, especially those in technology and SaaS. We covered the strategic role of ...

Technology of all forms has experienced increasingly rapid acceleration, with operations-related tech among the most impactful. With evolution taking place at such dizzying speeds, leaders like Rahul ...

Forbes contributors publish independent expert analyses and insights. Renae Gregoire covers content marketing and great content experiences. Have you ever tried to pick your way through a poorly ...

SAN FRANCISCO, CALIFORNIA, USA, October 18, 2023 /EINPresswire.com/ -- Gainsight, the world’s leading Customer Success platform, today announced the results of a ...

AUSTIN, Texas--(BUSINESS WIRE)--SailPoint Technologies, Inc., a leader in enterprise identity security, today unveiled two sets of new offerings designed to give customers options as they build their ...

SAN JOSE, Calif.--(BUSINESS WIRE)--Trellix, the cybersecurity company delivering the future of extended detection and response (XDR), today announced the launch of Trellix Thrive, an innovative ...

SailPoint, Inc. today unveiled several new SailPoint Identity Security Cloud updates, all available this quarter. These new capabilities focus on key areas, including machine identity security, data ...

BRAINTREE, Mass., March 15, 2024 (GLOBE NEWSWIRE) -- Electude North America is pleased to announce it has formed a Customer Success team comprised of automotive educators to support customers in their ...