There must be a culture of learning and improvement that is imparted in a business to guarantee a productive and growing workplace. Such a workplace doesn’t just acquire better business for the ...
To pick the best LMS, you should know your business needs, target audience, and financial plan. Customer training helps you understand your customer better and retain your customers and people ...
SAN JOSE, Calif.--(BUSINESS WIRE)--Wrike, the most versatile collaborative work management platform, was named a Gold winner for the Brandon Hall Group Excellence in Learning Award in the category of ...
Giving your customers a little direction—and not the driving kind—can go a long way in building a strong printer/print buyer relationship. Many print buyers want to know more about the printing ...
Sumo Logic Deepens Customer Training Program with New Certifications in Observability and Cloud SIEM
Sumo Logic Certification Jam Days to Take Place Feb. 10-11 to Help Users Harness the Power of the Sumo Logic Continuous Intelligence Platform™ REDWOOD CITY, Calif., Feb. 10, 2021 (GLOBE NEWSWIRE) -- ...
We have all been in situations where we have been treated poorly by a food server, service manager, receptionist or product installer. The end result of such an encounter is typically a vow to never ...
Discover how to measure true training ROI by tracking essential call center KPIs like FCR, AHT, and CSAT that prove agent ...
As a senior product manager at Amazon in customer-facing roles, Sandi Lin always felt like there was a disconnect between her customer interactions and the product training those customers would ...
A costly and common mistake is to think of customer service training as essentially “trade school” or “tactical training.” The trade skill, technical, and transactional aspects of customer service—how ...
Web-based and classroom training offered for company's DVR products Dedicated Micros is pleased to announce the launch of a new innovative training program to provide high-quality training to its ...
NEW YORK, Sept. 21, 2022 (GLOBE NEWSWIRE) -- Mediaocean, the mission-critical platform for omnichannel advertising, today announced a new partnership with Strigo, provider of the leading unified ...
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