One of the most important skills needed at work is emotional intelligence. To give it a broad definition, emotional intelligence (EI) is a compilation of competencies that demonstrate a person’s ...

Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

Working with people can be a challenge. You'll sometimes have to deal with a colleague you find difficult to interact with. Failing to manage this situation could mean you, your colleagues, and the ...

Not many people like having difficult conversations. Yet, the reality is that, as leaders, we must be willing to sit with the difficult feelings involved and engage in hard conversations. From ...

Do you ever sense that you’re not being listened to, or that your points are being disregarded? Of course you do! That’s practically the human condition. When it happens at work, though, you might ...