As enterprises scale, managing large and complex sales processes requires advanced tools that not only streamline operations but also enable data-driven decision-making. Sales automation software is ...

Microsoft Dynamics CRM is a well-known customer support option. We explain if it's the best-choice CRM for your business. We may receive a commission from our partners if you click on a link to review ...

Customer buying journeys are no longer linear, nor are they solo. Today customers tend to spend less time with sales, choosing to engage much later in their buying journey. It means the window of ...

Sales and customer service workers will be able to access Teams’ chat function without switching screens, one of several Dynamics 365 platform integrations highlighted by Microsoft at Ignite this week ...

Microsoft is making available today 238 pages of release notes for its upcoming October 2018 releases of its Dynamics 365 ERP and CRM applications. Microsoft execs said last month that the company is ...