Behavioral feedback loops run unnoticed in the background of our daily lives, and affect which habits we stick with—both good and bad. Instead of letting feedback loops shape our lives in invisible ...

Metrics miss why. Behavioral data tracks what happened, but it rarely explains why customers act or leave. Feedback loops fill in those gaps. Ask, act, announce. Closing the loop requires three steps.

You have to take action to make customer feedback meaningful, and it starts with closed-loop follow-up. As practitioners, we are getting much better at making customer feedback operational. But as we ...

Developer Effectiveness can be optimized by identifying a series of feedback loops that represent the main tasks in engineering; these can be measured and streamlined. Feedback loops can be of ...