Spiceworks Cloud Help Desk provides simple and affordable tools for managing internal IT in small businesses, but its feature ...

ManageEngine ServiceDesk Plus vs. Freshservice: Help Desk Leaders Face Off Keeping employees happy and engaged during a pandemic is difficult, but an effective help desk can be a key part of the ...

Help desk software streamlines the management of support tickets from multiple sources by consolidating them in a single, organized interface. These platforms enable you to build self-service ...

Last September, Salesforce bought social customer service SaaS startup Assistly for $50 million-plus to help expand its service cloud offerings to small businesses. Today, Salesforce is debuting a ...

Zoho Desk offers great value with its strong features and competitive pricing. It has impressive customization options and AI capabilities. However, new users may find the initial setup and ...

Jira Service Management offers powerful service management capabilities with excellent workflow automation and request tracking. Yet while it excels at streamlining service experiences and team ...

DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing services, broadening the company’s workforce solutions to support ...

Help desk software streamlines the management of support tickets from multiple sources by consolidating them in a single, organized interface. These platforms enable you to build self-service ...