Grocery stores promise speed with self-checkout, but shoppers can experience delays. Learn why self-checkout can waste time ...

Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also ...

As much as I hate to admit it, I’ve been making a critical error in the discussion about self-checkout technology in grocery stores. Adding my part to that ...

Self-checkout lanes at grocery stores and retail outlets are sometimes a controversial topic. Shoppers either love the convenience or hate that they have to do the work they feel an employee should be ...

Some Walmart shoppers are grumbling about the retailer's self-checkout lanes. The benefit of self-checkout is in the eye of the consumer. For every shopper who is upset there's no self-checkout lane ...

Labor unions are renewing their push to place rules on self-checkout lanes in California stores. The latest proposal is a scaled-back version of a failed bill from last year, but business groups still ...