Invisible work includes all the things employees do like answering email, attending meetings, and solving problems that are not necessarily in job descriptions or measured in any way. These things ...

Start with trust and end with speed. When it comes to solving complicated problems, the default for many organizational leaders is to take their time to work through the issues at hand. Unfortunately, ...

You’re trying to solve a big problem. Nothing seems to work. Hold up! Before you waste more time, you should consider a problem-solving framework called “the monkey and the pedestal.” It comes out of ...

Looking at challenges outside of your own company can lead to powerful change. Rosabeth Moss Kanter, professor at Harvard Business School, believes the world demands a new kind of business leader. She ...