One of the highlights for me of NetPro’s annual Directory Experts Conference is the report on the survey of attendees that the company releases after the event. It was slow coming out this year – the ...
Every network operations center needs to implement standards for the efficient and effective management and control of its people and resources to meet the needs of its users. Upper management in the ...
Agencies are turning to the Information Technology Infrastructure Library to bring order to IT management processes, but what will that mean for their enterprise architecture efforts? Agencies have ...