When instructional designers are involved in online course design, student-to-student interaction goes up, according to a new survey of online education leaders from Quality Matters and Eduventures ...

Technology vendors today are bringing customer interaction analytics systems and agent coaching/training systems together to identify problems during interactions and then guide agents in real time to ...

The Interaction Design Programme (IDP) at the Copenhagen Institute of Interaction Design (CIID) offers an intensive, year-long education to the next generation of interaction designers. With a cohort ...