Training in interpersonal communication skills and conflict resolution strategies typically involves role-playing exercises to help participants practice the behavior needed to resolve problems. When ...

Effective Interpersonal Communication is a course in the CWRU Administrative Professional Series (CAPS). This course provides an overview of core elements of communication and allows participants to ...

With increasing demand among employers for employees with great interpersonal communication skills, VR training company Talespin is bringing ‘virtual human’ training scenarios to its platform. ‘Soft ...

A call center worker snaps at an angry customer. A frustrated employee takes their story to social media. A marketing team wastes a day going in circles with confusing emails. A retail worker offends ...

Psychology Today's online self-tests are intended for informational purposes only and are not diagnostic tools. Psychology Today does not capture or store personally identifiable information, and your ...

“No word was ever as effective as a rightly timed pause” Mark Twain I have been fascinated by how a simple pause during communication transforms relationships. This explains how our species has ...

There is a distinct difference between interpersonal communication and business communication. A business owner who understands the difference between the two, with regard to audience, intent and ...