When systems engineers build or repair computer software or hardware, they need consistent processes in place to keep it running smoothly. Configuration management is the name for this set of ...

Pitango Venture Capital and Index Ventures invested further in Evolven's SaaS-based configuration management software, the industry's most adaptive change management analytics.

With more companies moving workers home, making sure your systems are up and running has become more important than ever. ServiceNow, which includes in its product catalog an IT Help Desk component, ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

He is author ofArchitecture and Patterns for IT: Service Management, Resource Planning, and Governance (Making Shoes for the Cobbler's Children).About EMAEnterprise Management Associates (EMA) is a ...

A review of the configuration management tool, Chef Progress. Learn about its features, pricing, and benefits. Chef (aka Progress Chef) is a configuration management tool that helps organizations ...

The Central Technical Support Facility’s Configuration Management Branch manages the deployed force software baseline for the Army Chief Information Officer/G-6 to support interoperability ...