Forbes contributors publish independent expert analyses and insights. Mark Settle is a seven time CIO and the author of two books on IT management. Perhaps Sam Altman is right. Perhaps agentic AI ...

In 2023, two major themes shaped much of the coverage of generative AI: Its unique capabilities in customer experience (CX) and unified communications (UC) and how enterprises should protect their ...

DeepL Agent now available - transforming knowledge worker productivity and automating the modern workplace DeepL Customization hub centralizes all language requirements to reduce cost and friction in ...

OpenText (OTEX:CA) delivers trusted, business-ready AI solutions to help customers work smarter, move faster, and stay secure. WATERLOO, ON, July 22, 2025 /PRNewswire/ -- OpenText™ (NASDAQ: OTEX), ...

Over the next three years, at least 40% of Global 2000 businesses will use AI agents and agentic workflows to automate knowledge work, according to an IDC report, doubling productivity in the process ...

By: Fabrizio Dell'Acqua, Edward McFowland III, Ethan Mollick, Hila Lifshitz-Assaf, Katherine C. Kellogg, Saran Rajendran, Lisa Krayer, François Candelon and Karim R. Lakhani ...

OpenAI on Thursday announced the release of GPT-5.2, calling the artificial-intelligence model its most advanced for professional knowledge work. The release comes about a week after Chief Executive ...

The findings represent the survey responses of 6,148 full-time knowledge workers from diverse industries across eight global markets, including the U.S., U.K., Australia, Germany, Japan, France, the ...

AI is transitioning from an innovation lab to a day-to-day operating system at U.S. banks, with executives increasingly framing it as a near-term productivity lever and, eventually, a headcount lever.

Krish Ramineni is CEO & Co-founder at Fireflies.ai, an AI teammate for meetings used by people at 75% of Fortune 500 companies. Anthropic's CEO Dario Amodei warned that AI could eliminate half of all ...

Artificial intelligence (AI) is the biggest technological disruption since the Internet, reshaping how we work, create and make decisions. The biggest U.S. banks, JPMorgan JPM, Citigroup C, Bank of ...