Joanne Shaw has been appointed as chair of NHS Direct to lead the trust for the next four years. Joanne Shaw has been appointed as chair of NHS Direct to lead the trust for the next four years. Joanne ...

Urgent care line NHS 111 has been rocked by news that a key provider, NHS Direct, has decided to pull out of all of its remaining contracts* to provide the service. Urgent care line NHS 111 has been ...

As specialists in telephone and web-based health advice and information, NHS Direct has developed a new and expanded range of services for 2006/2007, to better support other NHS organisations in ...

Doctors in Sussex have revealed they feel NHS Direct refers too many patients to GPs and emergency services, putting a strain on the system. Urgent referrals are given to patients with only minor ...

NHS Direct is encouraging patients to use its suite of online health and symptom checkers to help them get prompt health advice over the coming bank holidays. Available at nhs.uk/nhsdirect, NHS Direct ...

A non-emergency telephone number for NHS services is to launch across England, the Department of Health says. The 111 number, which has been tested in four areas, will be available nationally by April ...

The telephone helpline NHS Direct is largely used by white, middle class people, according to researchers. The study suggests it is rarely used by those who would arguably benefit most from advice ...

Nurses working for NHS Direct have lodged a collective grievance after being told they will have to work more weekends in a bid to improve the organisation’s performance. About 80, mostly band 6, ...