RA’ANANA, ISRAEL, August 12, 2013 – NICE Systems today announced the launch of NICE Inform Version 6, which enables Public Safety Answering Points ( PSAPs ) to evaluate the quality of service ...

NICE Systems launched NICE Inform Version 6, which enables Public Safety Answering Points (PSAPs) to evaluate the quality of service delivered across an entire emergency incident. The solution has ...

By automating the QA process, NICE Inform Elite also frees up managers' time, allowing them to focus on supporting, coaching, and training staff. Additionally, NICE Inform Elite will benefit the staff ...

Hoboken, N.J. – NICE (Nasdaq:NICE) introduced NICE Inform Elite, the eighth generation of its industry-leading multimedia incident information management solution for emergency communications centers.

AI-powered transcription and searching unlocks hidden insights from every call, to improve productivity, emergency response and staff retention Around the world, ECCs are a virtual lifeline handling ...

NICE Systems (NASDAQ: NICE) today announced the introduction of its new release of the NICE Inform multimedia incident information management solution. The new release of NICE Inform builds on NICE's ...

NICE’s NICE expanding clientele is strengthening its prospects. The Israel-based company is winning customers in the United States and Canada, thanks to its robust portfolio strength. The company ...

NICE (NASDAQ: NICE) today announced that it has installed more than 1,000 NICE Inform incident information management solutions globally. NICE Inform was the world's first such solution for the ...

Managers can isolate performance metrics for different shifts, telecommunicators, CAD incident types, and other criteria, to determine where staffing, training and operational improvements can be made ...