Gripe Line reader Bob wrote for help in getting two refunds he felt he was owed by PayPal. “I have been twice burned by PayPal,” he says. “In the first case, I ordered a product that was never sent.” ...

PayPal has established itself as the de facto method of transacting money on the Internet. It is ruffling some feathers, though, with business and dispute resolution practices that seem to be focused ...

Someone ordered a watch with PayPal and put the whole thing on Hank Hu’s account. Does he have to pay $1,365 charge for a Tag Heuer timepiece he never wanted — or received? Someone made an ...