Government agencies that implement plain language in the design of digital content and products can improve user experience, accessibility and inclusion, which speakers underlined at the Digital.gov ...

A recent study from the Harvard Kennedy School at Harvard University — called The Formality Effect — is providing a new perspective on effective government communications. The main finding is that ...

The concept of plain language has been discussed extensively, and there is no shortage of information online regarding what it entails. As laid out by the United States’ (US) Plain Writing Act of 2010 ...

On Dec. 7, the U.S. Senate provided some holiday cheer by unanimously passing the Clear and Concise Content Act. Drafted to replace the Plain Writing Act of 2010, the new measure would expand current ...

The subject guidelines endorses doing away with the term “shall” to mandate requirements and using the term “must” instead. These guidelines were reviewed by the Office of the General Counsel who ...

In June of 1993, the Plain Language Consumer Contract Act was signed into Pennsylvania law, adding the commonwealth to a long list of states that had passed similar legislation in years prior.