Impromptu speaking is sometimes called "speaking off the cuff," a phrase that suggests you could put all your notes on the cuff of your shirt. Impromptu speaking is useful when you have little or no ...

It's 8:30am and you've leisurely rolled in the office, with your Peet's coffee in hand. Suddenly your boss pokes her head in your office and says, "Charlie called in sick today and he's supposed to ...