Queuing techniques are systems put in place to serve customers in an orderly manner. Queuing techniques prevent chaos in customer service by ensuring the company can serve one at a time, on an ...

Although queuing, or taking a place in line, is rarely anyone's favorite activity, it's the cornerstone of efficiency and organization for many companies. The idea is simple: At any given moment, ...

A SeaTac airport employee verifies that the reservation of SEA Spot Saver virtual queuing customer. Photo Credit: Courtesy of VHT Theme park aficionados have gotten used to queuing virtually in recent ...

We live in a data-driven age, and nowhere is data more important for your business than in your ability to know your customers. For brick-and-mortar locations, gathering the insights needed to deliver ...

Delta Air Lines announced it would be adding virtual queuing on its Fly Delta app this week. Compared to a pager issued by a restaurant as you wait for your table, Delta said the virtual queuing would ...