Remote work became the norm in 2020, and in 2021, it’s likely to continue for many. That can make accessing important work documents and software difficult. Fortunately, there’s a way around that ...

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Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

For the last several weeks, our Help Desk email inbox has been inundated with questions from readers like yourself hoping to make sense of the technology in your life. And once again, we’re here to ...

To configure Chrome Remote Desktop, start at remotedesktop.google.com. How to connect remotely with Chrome Remote Desktop Your email has been sent Start at https://remotedesktop.google.com to ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...

While similar in scope and use cases, the collaboration features, pricing, and supported operating systems set these two remote desktop options apart. The ability to access a remote machine is often ...

While IT service desks now form the backbone of digital workplaces, organizations rarely designed them to operate remotely prior to the pandemic. However, with the inevitable rise of remote working, ...

We may receive a commission on purchases made from links. For anyone who works remotely, their workspace matters greatly. And a key part of their workspace is the desk. They sit at their desk for ...

With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that ...

Try the outlined troubleshooting steps below when a Remote Desktop client is not working or cannot connect to a remote desktop but doesn’t provide messages or other symptoms that would help identify ...