Customer retention is one of the most effective ways to achieve business success, but turning customers into repeat buyers isn’t always straightforward, especially if you don’t leverage ...

Discover what risk retention groups (RRGs) are, their key benefits, and historical context. Learn how RRGs provide important ...

Customer acquisition vs. customer retention — the comparison has existed for quite some time, especially with global enterprises realizing the impact of customer churn on the bottom line and long-term ...

Most business owners find losing good employees troublesome regardless of the size of the existing labor pool or state of the economy. Despite this, departing employees possessing specialized skills ...

Learn how underlying retention helps insurers manage risk and reduce reinsurance costs by retaining low-risk policies.

Nurse retention remains a major challenge for U.S. hospitals, as emotional fatigue and generational differences reshape how healthcare leaders support their nursing teams. Becker’s spoke with seven ...

Launched by EPIC in 2021 and now in its third iteration, the 2025 KTRI delivers longitudinal insights to support Kansas ...