Retailers lose $76.5 billion annually to return fraud as nearly 10% of U.S. retail returns involve fraudulent activity, with $850 billion in returns expected in 2025.

Retail return fraud is on the rise, and companies are watching closely as many consumers have until the end of January to send back unwanted holiday gifts. Retailers expect 16.5%, or $24.5 billion ...

The busy return season following the winter holidays is here, and retailers are on high alert for the array of return scams that are likely to impede their profits. Return fraud is a major concern for ...

While you may notice that some stores are letting you keep your returns under so-called "keep it" policies that help them defray costs, others are beginning to crack down on those very same return ...

Return fraud is on the rise, totalling $103 billion in 2024, according to a report by Appriss Retail and Deloitte Retailers’ generous return policies, the popularity of e-commerce, and social media ...

Nearly half of shoppers say they've committed some form of return fraud, and now some companies are deploying artificial intelligence to crack down. A new survey conducted by the National Retail ...

Return fraud is the latest retail crime plaguing the industry, contributing to some $101 billion in losses for sellers in 2023, according to the National Retail Federation. Last year, $743 billion ...

As retailers tried to win shoppers and boost sales in recent years, they made their online return policies more lenient than ever. But those changes have come at a cost. As more consumers shop online ...