Today, Five9 announced the next step in its 15+ year collaboration with Salesforce, a focus on delivering joint AI-powered solutions to improve customer experiences. The latest release of Five9 for ...

One of the first contact center providers to offer full integration with AI-powered Einstein Conversation Insights to drive customer engagement "As one of the first Contact Center providers to offer ...

Here are five big launches from Salesforce’s TrailblazerDX 2024 developer conference that partners and developers need to know about. From the new Salesforce Einstein 1 Studio offering to new Python ...

Salesforce is working on making AI implementation easier and more predictable with a selection of newly available products and services announced around the Salesforce World Tour NY event on April 25.

Salesforce seems poised for another strong quarter based on historical performance and strategic initiatives. Slack, Salesforce’s strategic response to Microsoft Corp’s (NASDAQ:MSFT) Teams, faces ...

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced the next step in its collaboration with Salesforce, focused on delivering joint ...

Salesforce Inc. today rolled out an artificial intelligence conversational copilot assistant for its applications that can assist users in their everyday work alongside a studio that will allow ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce today announced the public beta release of Einstein Copilot, a ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce is moving the needle on AI. The Marc Benioff-led CRM leader ...