What Does SSPR Stand For? SSPR, or Self-Service Password Reset software, makes end-user password management more manageable by providing a self-service facility. It's a way for individuals or teams to ...

Password resets have always been problematic for helpdesks. Not only are there significant costs associated with the password reset process, but the helpdesk staff’s time could be better spent helping ...

What happens when an employee at your organization forgets their password? If your workplace is like many, a forgotten password kicks off a frustrating, time-consuming process. The employee must ...

Your organization's service desk serves a critical role in resetting passwords, resolving IT issues, and setting end-users up with the software they need. And as the ...

The COVID-19 pandemic has provided a perfect opportunity for many types of social engineering attacks. It is not surprising that 2020 saw a spike in breaches. With users working remotely, attackers ...