For any business, understanding and managing relationships with customers is the lifeline of growth. This is where Customer Relationship Management (CRM) software plays a critical role. CRM tools are ...

In the ever-crowded CRM market, vendors must differentiate themselves to stand out from competitors. Pipeliner CRM founder and CEO Nikolaus Kimla tested that principle when he was forced to rebuild ...

The open source community can’t provide a drop-in replacement for expensive, high-end CRM applications from the likes of Salesforce.com or Siebel just yet. Still, you might be surprised at the level ...

If a software product is successful enough, you’ll probably be able to find a company building an open source alternative. And yet, nobody has created a modern open source CRM product that can be ...

Operational customer relationship management tools offer advanced custom workflows, visual pipelines, and day-to-day operation management tools to provide the best client experience with minimal ...