Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. Customer care agent training is especially critical these ...

Advancements in Immersive Technologies and XR Integration This year’s Winter Simulation Conference really highlighted how far ...

NATIONAL HARBOR, Maryland—The Navy is betting big on simulated training as part of its Live, Virtual, and Constructive training program. But virtual training is not always the best choice, and ...

Just half a century ago, people dreamed of a future where everything was automated and our every whim was satisfied by robots. Perhaps we don’t have robots everywhere now, but we do have a stunning ...

Although the power of simulation training is evident, there is a notable lack of comprehensive research that validates its effectiveness within the fire service. Nevertheless, the existing studies, ...

An increasing demand for safety and sustainability in the maritime industry has been instrumental in the advancement of simulation technology, which is revolutionizing maritime training by providing ...

CSX was recently interviewed about its dive into the virtual training simulation world with interactive training provider Heartwood. The goal of the interview was to explore the opportunities and ...

FORT RUCKER, Ala. (January 22, 2015) -- Under the Army Force Generation cycle, deployments to Iraq and Afghanistan revolved around unit training events designed for a specific mission. As deployments ...