Three months after the Surface Laptop 3 became available to consumers, a number of customers have taken to the Microsoft Community forum and Reddit to report incidents of a spontaneous hairline crack ...

In mid-Feb ZDNet's Mary J Foley wrote about Microsoft looking into the unexplained cracks appearing in Surface Laptop 3 screens. A small number of users were complaining their products had suffered ...

is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme. “We have investigated claims of screen cracking on Surface Laptop 3 and have ...

A couple months ago, some Surface Laptop 3 customers reported they were seeing hairline fractures in their screens that seemingly appeared out of nowhere. Today, May 8, Microsoft is responding ...

Microsoft is offering free repairs for cracked screens of the Surface Laptop 3, which have been happening under mysterious circumstances. Microsoft has now responded after an investigation into the ...

Microsoft has finally started selling replacement parts for a select bunch of its Surface computer lineup — from its own store, this time around. The company says it will offer replacement components ...

Microsoft is offering Surface Laptop 3 owners free screen replacements after admitting that the laptop’s screen may crack. A new alert posted on the Microsoft support forums reveals that owners of ...

iFixit got their hands on Microsoft's recently launched Copilot+ PCs, namely the Surface Pro 11 and the Surface Laptop 7. Both devices scored remarkably high repairability scores, which is a big ...