As the telecom industry goes through a period of rapid change—buttressed by economic headwinds, technology changes, and evolving customer expectations—industry leaders are focusing on customer ...

An annual customer satisfaction survey says that T-Mobile is now the highest-rated of America’s big four wireless carriers, and that Comcast is no longer the least-popular ISP in the country, among ...

Neeraj Mittal, Secretary, DoT. New Delhi: Artificial intelligence will make telecom networks self-healing and improve customer services, telecom secretary Neeraj Mittal said on Saturday. Speaking at ...