One of the very first questions I typically ask executives who are newly committed to start “digitally transforming” their business is to actually define “digital transformation.” While definitions ...

Organizations typically undergo business transformations not only to meet strategic objectives but also to develop the critical business capabilities needed to remain agile, resilient, and sustainable ...

The automotive industry is undergoing a seismic shift and going through a period of constant evolution. Within this changing sector landscape, automotive digital transformation is at the forefront of ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. Digital transformation and customer experience go hand in hand.

Digital transformation is an organization-wide strategy aimed at leveraging digital technologies to modernize key business processes and to introduce new services that better engage customers, support ...

We asked respondents to our digital survey five questions under the Transformation theme to extract targeted information. To begin with, we wanted to understand which factors were driving ...

The author is the Co-Founder, PracticeLeague Legaltech Pvt Ltd. As the world evolves, it’s important for businesses to also keep up with the change. Today’s consumer is tech-savvy and used to faster ...