Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

User experience (UX) can have a big impact on customer satisfaction. Learn which UX design customer metrics you should keep an eye on. Brands want their customers to have the best user experience (UX) ...

As the plane descends over Queens, you get a tense feeling. You are about to land at LaGuardia airport. The hallways will be slow moving and chaotic. The waiting areas overcrowded. Your Lyft will be ...

If you have ever wondered why some apps make you fall down a rabbit hole of fun, while you cannot bear to even get through the registration page on others, the answer often lies in user experience ...

Only 3% of UX designers are Black. That means a whole lot of perspectives are missing from the creation of the products we consume. (See: David Dylan Thomas’ book, “Design for Cognitive Bias.”) As ...

Editor’s note: This is a Q&A between attorneys Beth Ferrill and Lauren Dreyer of Finnegan, and UX/UI designers Erik Dreyer of GoodShuffle and John Sanchez of Academy. User experience and ...

I’m writing this from a slightly saddened perspective, revisiting my favorite SNES RPGs and realizing something: I’ve been spoiled by modern UX design. The sentiment is pretty universal. Hugon on the ...

Veteran Product and UX Design Leader Joseph Dickerson introduces a new platform that merges human-centered design with ...

Low-friction mobile UX has therefore become a strategic priority. Successful platforms in emerging markets emphasize minimal steps, native mobile flows, biometric authentication, and clear real-time ...

Figma (NYSE: FIG), a provider of cloud-based user interface (UI) and user experience (UX) design tools, attracted significant ...