Erica Bell is a small business writer who focuses on topics such as cloud-based business software. She is a web content writer for Business.com Considering moving to the cloud? Cloud-based systems ...

The adage “information is power” especially applies when it comes to dealing with your customers. Whether you’re trying to prospect for new customers or service (and grow) your existing ones, the more ...

From efficient scheduling capabilities and appointment confirmations to the ability to carefully track client preferences and update ever-evolving business services and pricing, contact management ...

With CRM software, you can determine who your most profitable customers are based on their purchase histories. The analytics tools can then enable you to generate reports detailing service times for ...