Imagine visiting an online store to purchase a long-desired product that is on sale, only to discover you cannot find the product or any information on the website. Frustrating, isn’t it? But this is ...

Recently, one of our clients stated that their web content accessibility guidelines (WCAG) were met, but users with disabilities were still unable to use their AI-native chatbot. When my team examined ...

There is no easy workaround for making a website or mobile application meet accessibility conformance guidelines for everyone. It’s unrealistic to look for a solution that automatically makes a ...