TV and home video editor Ty Pendlebury joined CNET Australia in 2006, and moved to New York City to be a part of CNET in 2011. He tests, reviews and writes about the latest TVs and audio equipment.

Yesterday, in my opinion, I was treated poorly by an on-line manager. Today I spoke with someone who was willing to listen. I had a much better conversation and resolution today than yesterday. You're ...

The teleférico (cable car) swings above the mosaic of streets, plazas, rooftops, and domes of this elegant, rose-colored city before ascending Cerro de la Bufa in just a few minutes.