You can use Amazon to start a new business or add a new sales channel to an existing one. Here’s how to do it successfully.

The AI-powered health assistant provides 24/7 health guidance and takes action to connect patients to their provider, book appointments, read labs and manage meds.

It's time to challenge the false dichotomy between humans and bots, as shown by Amazon Connect's emphasis on hybrid ...

The assistant, which can answer health questions and help schedule appointments, comes on the heels of other health-focused AI tools from OpenAI and Anthropic.

I spent two months with the Echo Dot Max after many years with the Echo Dot. Here's who should trade up, and who should stand ...

The service uses large language models and references patients medical records to answer questions, manage medications and book appointments.

From budget-conscious consumers, to tech-curious readers, these products offer a cheap way to improve daily convenience ...

Plans for an Amazon development at 159th Street and La Grange Road in Orland Park include extending Ravinia Avenue to 161st ...

Strengthening San Francisco’s economic core Amazon joined forces with other technology leaders in a transformative initiative ...

The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...

Amazon Connect’s pricing model encourages companies to experiment with different AI deployments. “If you're saying, ‘I know I can get some benefit of AI, but I'm not sure how much, so I need to do an ...

A new listing from Amazon's Tomb Raider series has unveiled the surprisingly grand plans for the upcoming video game adaptation. Tomb Raider on Prime Video, starring Game of Thrones actor Sophie ...