U.S. business leaders are coalescing around a belief in AI as a force for job creation instead of destruction, according to a new KPMG survey. Why it matters: The looming uncertainty over the economic ...

The MTA has officially launched its fall customer survey. The transit agency is asking riders to share their thoughts — the good and the bad — in an effort to improve bus and subway commutes.

A proposed revamp of a key federal survey could lead to a drastic undercount of Americans with developmental disabilities, advocates warn. The U.S. Centers for Disease Control and Prevention is ...

You know the phrase, "There's an app for that?" Well, it couldn't be more true these days. It seems like almost every company wants you using its app, from social sites like X and Reddit to music ...

Every company I have worked with launches customer satisfaction surveys at different stages of the customer journey. Many of them believe that, because the survey exists, they already have customer ...

This Pew Research Center report examines whether AI-generated survey data can accurately duplicate the results of high-quality public opinion polls. We conducted this methodological experiment to ...

Walmart is assuring customers it will not use personal data or AI to personalize prices. In a letter published Friday, Walmart President and CEO John Furner reaffirmed the retail giant's long-standing ...

The companies that have succeeded in winning customer trust top the ranks of Investor's Business Daily's 2026 list of the 30 Most Trusted Financial Companies. This year, Investor's Business Daily ...

Half a year after Iranian drone strikes knocked out multiple Amazon data centers, the US tech company has acknowledged the permanent loss of some customer data that was hosted in Bahrain and the ...

In 2024, Maven Robotics was brand new, and they had nothing — “a cartoon of a robot and a team of people,” CEO and co-founder Hamza Derbas told TechCrunch. Still, they heard a large consumer goods ...

MBA’s weekly applications survey shows mortgage applications rose 0.8% as the 30-year conforming rate increased to 6.79%. Purchases rose 2% seasonally adjusted while refinances fell 1%, and the ARM ...