Loyalty programs are no longer punch cards and stamps and have become an integral part of everyday life on customers’ ...

Most credit card articles focus on 2% cash back here or travel points there, but there’s another layer of rewards that doesn’t get as much attention as loyalty incentives tied to your broader ...

Adapting techniques from the gaming world can help you do business better. Learn how the video game industry's practices can boost your marketing.

Points aren’t cash. Dunkin’ added a one-year expiration rule, costing a loyal customer $260 — proof rewards can disappear when terms change. “Free” ...

The retailer is trying to attract more store and website visits as the U.S. housing market remains sluggish and customers ...

Open, transparent communication with a client on a jobsite is not a novel concept, but not every contractor does it when they ...

Program updates and new navigation tools help travelers negotiate the increasingly complicated universe of points.

In 2026, more brands will adopt a holistic incentives marketing approach, uniting loyalty program management and personalized ...

In today’s competitive eCommerce landscape, customer loyalty plays a crucial role in the success of every brand.

Companies have been treating loyalty programs less like reward systems and more like data-harvesting tools. Here's what to ask yourself before signing up for one. Store loyalty programs used to be ...