In October, the average wait time to get a simple question answered by the Department of Social Services in Connecticut was ...

A 5-year-old girl fell through a porthole on the Disney Dream into the ocean. Why didn't it trigger the ship's overboard ...

Social Security Administrator Frank Bisignano recently published an op-ed defending the Trump administration’s handling of ...

DSS launched a new phone system meant to reduce wait times. Results are good so far, but some want quality assurances ...

Two Polk County restaurants were closed by inspectors to deal with roaches during the first two weeks of December, according ...

The report, issued in response to a July inquiry from Sen. Elizabeth Warren (D-Mass.), examined how SSA calculates its call wait-time data.

Even the most optimistic or oblivious of Oregonians should see how much is riding on the state's ability to turn the corner ...

It’s now been two years since Rece Davis earnestly discussed Alabama quarterback Jalen Milroe’s “LANK” motto. And with ...

X’s acceptable use policy prohibits “depicting likenesses of persons in a pornographic manner” as well as “the sexualization ...

The finale of Stranger Things 5 delivered an emotional gut punch that longtime fans saw coming but still weren’t ready for.

In this conversation, Wendy Kim, DNP, R.N., vice president & chief nursing officer of Henry Ford Central Market, shares how the system's virtual nursing program is reducing documentation burden, ...