Simple icons quickly show when a number is a mobile phone or on the Federal DNC or company DNC. Compose an email or SMS, schedule appointments, and view all activity in the contact toolbar. …

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Upon logging in with a manager license, users are directed to the Call Center & Campaign screen. This serves as the main hub for real-time monitoring and control.

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Jan 5, 2024 · Getting Started With Call Tools This article introduces the platform to new users and provides the guidance to become familiar with set up, navigation, and utilization.

Maximize agent productivity at your call center with a solution that manages your calls for success from beginning to end. Better campaigns start with improved contact management, smarter calling lists, …

This refers to the navigation section known as the “agent dashboard.” It is the section accessed by agents for use of PBX functions and contact activity.

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